Job details

Service Manager

Location Wakefield
Date Posted 6th December 2018
Category Motor - Management
Job Type Full-time
Salary £24,000

Description

As a Customer Service Manager, you will be responsible for the Management of a team of Customer Service Consultants, using effective people processes in order to give a world class Colleague experience. (Sorry we would love to give the name of the company but due to confidentiality we can't just yet). You will oversee all customer contact handling within the department, acting as a point of escalation for any issues that customers experience. Maintain accurate records of customer contact using the complaints system and regularly review outstanding issues that require resolution in line with the Company’s customer complaints procedure.
With a busy pace, fantastic earning potential and loads of support this is really the place to be.
We offer first class training, career progression and superb benefits such as a generous holiday allowance, along with a company pension scheme, plus benefits. Apply in confidence to kathy@a-ka.co.uk. ‘If you have a good job you have a good life’

aka 6804

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